Privacy Policy

1. Introduction
2. Information We Collect
3. How We Collect Information
4. How We Use Information
5. Sharing and Disclosure
6. Data Security
7. Your Rights
8. Contact Us
9. Changes to This Policy

1. INTRODUCTION

This Privacy Policy describes how Care Access Fund, LLC ("we," "us," or "our") collects, uses, and shares information in connection with the Patient Experience Network website and services (the "Service"). By using our Service, you agree to the collection and use of information as outlined in this policy.

2. INFORMATION WE COLLECT

Information You Provide Directly

We may collect this information:

Account & profile information: email address, details about you, options you select.
Feature-related content: data, answers, and audio you share voluntarily through features of the platform.
Communications: messages or requests you send to us.

Information Collected Automatically

We may collect this information:

IP address and other network related data.
Browser type and version, operating system, and device information (user agent).
Session data: cookie(s) used to maintain and track your device for authentication and system-related purposes.
Usage data: pages visited, features used, and timestamps of activity.

3. HOW WE COLLECT INFORMATION

We collect information in two primary ways:

Directly from you: Information you type into the site, such as when you create an account, use site features, or communicate with us.
Automatically from your browser and device: When you visit or use our Service, our servers automatically receive data from your browser, including your IP address, user agent string, session cookies, and other standard server log information.

4. HOW WE USE INFORMATION

We use the information we collect to:

Operate and maintain your account: Create and manage your user account, authenticate your login sessions, and provide security.
Deliver the Service: Present standard and personalized features.
Communicate with you: Send transactional emails such as login verification codes, password reset links, and other service-related communications.
Improve the Service: Analyze usage patterns, fix bugs, and develop new features.
Protect the Service: Detect, prevent, and address technical issues, fraud, and security threats.
Comply with legal obligations: Respond to lawful requests and enforce our Terms of Use.

We do not sell your personally identifiable information. We may share your information in the following circumstances:

Third-Party Service Providers

We engage third-party companies and services to perform functions on our behalf. These include:

Cloud infrastructure providers — hosting, database storage, and computing services.
Email & messaging providers — delivery of transactional and notification emails.
Analytics and logging services — monitoring application performance and diagnosing issues.

De-Identified Information

We may create de-identified or aggregated data by removing information that makes data personally identifiable. We may sell or share de-identified information with third parties for research, analytical, or business purposes. De-identified information does not include any information that can be used to identify you as an individual.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

6. DATA SECURITY

We use industry-standard security measures to help protect your information. These include secure storage, encrypted connections (HTTPS), access controls, and security reviews. No method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

7. YOUR RIGHTS

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct inaccurate or incomplete information.
Deletion: Request that we delete your personal information or close your account.
Opt out of marketing: Unsubscribe from optional marketing and promotional emails at any time using the link provided in those emails.

To exercise any of these rights, contact us using the information provided in this document. We may need to verify your identity before processing a request.

8. CONTACT US

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

info@careaccessfund.com

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this policy. For material changes, we may notify you through the Service or by email. Your continued use of the Service after the updated policy takes effect constitutes your acceptance of the revised terms.